888-4000-234
888-4000-234
Last Updated: August 23, 2026
Welcome to VAISOL. These Terms & Conditions govern your access to and use of our website, products, and related services. By accessing our website or placing an order, you agree to these Terms & Conditions.
Please read these terms carefully before using our website or purchasing a product.
You may use the VAISOL website for lawful personal and shopping purposes.
You agree not to:
Use the website for unlawful or fraudulent activities
Attempt to interfere with website security or functionality
Gain unauthorized access to any part of the website or related systems
Submit false, misleading, or inaccurate information
Use automated methods to misuse or disrupt our website
Copy or misuse website content in violation of applicable rights
We reserve the right to restrict access where reasonably necessary to protect our website, customers, or business.
We make reasonable efforts to present accurate product descriptions, images, prices, and other information.
Product appearance, including color, may vary slightly depending on lighting, photography, screen settings, or device display.
Product packaging, presentation, or other non-material details may be updated from time to time.
Customers should review the product information and directions provided before use.
Submitting an order does not necessarily mean that the order has been accepted.
After an order is placed, we may send an order confirmation to the contact information provided during checkout. We reserve the right to decline or cancel an order when reasonably necessary, including in cases involving:
Product unavailability
Incorrect pricing or product information
Payment authorization issues
Suspected fraudulent or unauthorized activity
Incorrect or incomplete customer information
If payment has already been collected for an order that we cancel, an applicable refund will be issued to the original payment method.
Product prices are displayed in U.S. Dollars (USD) unless otherwise stated.
Applicable taxes, shipping charges, discounts, or other order-related charges will be displayed during checkout when applicable.
Customers are responsible for providing accurate billing and payment information.
Available payment methods are displayed at checkout. Payment transactions may be processed by third-party payment service providers and may be subject to their applicable terms and privacy practices.
Customers are responsible for providing complete and accurate shipping information when placing an order.
Estimated delivery times are estimates and may be affected by circumstances outside our reasonable control, including carrier delays, weather, holidays, or other transportation disruptions.
Once an order has shipped, available tracking information may be provided to the customer.
Additional shipping information can be found in our Shipping Policy.
Eligible returns and refunds are handled according to our Refund & Returns Policy.
Because VAISOL sells lip-care and personal-use products, opened or used products may not be eligible for return for hygiene reasons, except where applicable law requires otherwise or where an item arrives damaged, defective, or incorrect.
Customers should review our Refund & Returns Policy before submitting a return request.
VAISOL products should be used according to the directions provided with the product or on the applicable product page.
Customers should discontinue use if they experience irritation or an unwanted reaction and seek appropriate professional advice when necessary.
Product information provided on our website is intended for general informational purposes and is not a substitute for professional medical advice, diagnosis, or treatment.
Website content, including the VAISOL name, branding, graphics, product photographs owned by us, text, website design, and other original materials, may be protected by intellectual-property laws.
You may not reproduce, distribute, modify, publish, sell, or commercially exploit protected VAISOL website content without appropriate authorization, except where permitted by applicable law.
To the fullest extent permitted by applicable law, VAISOL will not be liable for indirect, incidental, special, or consequential losses arising from the use of our website or products.
Nothing in these Terms & Conditions excludes or limits liability that cannot legally be excluded or limited.
Your use of the website is also subject to any rights and remedies available to you under applicable consumer-protection laws.
Your use of our website is also subject to our Privacy Policy, which explains how personal information may be collected, used, disclosed, and protected.
By using our website, you acknowledge that you have had the opportunity to review our Privacy Policy.
We may update these Terms & Conditions from time to time to reflect changes to our website, products, business practices, or applicable requirements.
Updated terms will be posted on this page with a revised “Last Updated” date where appropriate.
Your continued use of the website after updated terms become effective constitutes acceptance of those terms to the extent permitted by applicable law.
These Terms & Conditions are governed by applicable laws of the State of New York and the United States, without regard to conflict-of-law principles, except where applicable consumer laws require otherwise.
Any dispute relating to these terms will be handled in accordance with applicable law and jurisdictional requirements.
If you have questions regarding these Terms & Conditions, your order, or our website, please contact VAISOL:
🌐 Website: vaisol.us
📧 Email: Info@vaisol.us
📍 Address: 227 Raff Ave, Floral Park, NY 11001
📞 Phone: +1 888-366-1043