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888-4000-234
888-4000-234
Last Updated: August 23, 2026
At VAISOL, we respect your privacy and are committed to handling your personal information responsibly. This Privacy Policy explains how we collect, use, disclose, and protect information when you visit vaisol.us, place an order, contact us, or otherwise interact with our website and services.
By using our website, you acknowledge the practices described in this Privacy Policy.
We may collect information that you provide directly to us when you place an order, create or manage an account, contact customer support, or otherwise interact with our website. This information may include:
Name
Billing and shipping address
Email address
Phone number
Order and transaction details
Account information, if applicable
Messages or inquiries you send to us
Payment information may be collected and processed through the payment providers available at checkout. VAISOL does not necessarily receive or store complete payment card details.
When you visit our website, certain information may be collected automatically through cookies and similar technologies. This may include:
IP address
Browser type
Device information
Pages viewed
Date and time of visits
Referring pages
Website interactions
General usage information
We may use this information to operate our website, understand how visitors use it, maintain security, and improve the shopping experience.
We may use personal information for legitimate business purposes, including to:
Process and manage orders
Arrange shipping and delivery
Provide order confirmations and updates
Respond to questions and customer-service requests
Process eligible returns and refunds
Maintain and improve our website
Detect or prevent fraudulent or unauthorized activity
Maintain website and transaction security
Comply with applicable legal and regulatory requirements
Where required by law, we will obtain appropriate consent before using personal information for certain purposes.
Our website may use cookies and similar technologies to support website functionality, remember preferences, understand website usage, and improve the customer experience.
Some cookies may be necessary for features such as shopping carts, checkout, security, and account functionality. Other cookies may be used for analytics or similar purposes.
You can manage cookies through your browser settings. Disabling certain cookies may affect the functionality or availability of some website features.
We may share personal information with service providers when reasonably necessary to operate our business and fulfill customer orders. These providers may include:
Payment processors
Shipping and delivery providers
Website hosting and technology providers
Customer-service providers
Analytics and security providers
Professional or legal service providers
We may also disclose information when required by applicable law, legal process, or government request, or when reasonably necessary to protect our rights, customers, website, or business.
We do not disclose personal information to third parties except as described in this Privacy Policy or as otherwise permitted or required by law.
Payments made through our website are processed using the payment options displayed during checkout. Payment providers may collect and process information according to their own privacy and security practices.
We take reasonable administrative and technical measures designed to protect personal information under our control. However, no method of internet transmission or electronic storage can be guaranteed to be completely secure.
Customers should keep account credentials and other sensitive information confidential.
We retain personal information for as long as reasonably necessary to fulfill the purposes described in this Privacy Policy, including processing orders, providing customer support, maintaining business and transaction records, resolving disputes, preventing fraud, and meeting legal, tax, accounting, or regulatory obligations.
Retention periods may vary depending on the type of information and applicable requirements.
Depending on where you live and applicable law, you may have certain rights regarding your personal information. These may include the right to:
Request access to certain personal information
Request correction of inaccurate information
Request deletion of eligible personal information
Request information about how your data is used
Withdraw consent where processing relies on consent
Exercise other privacy rights provided by applicable law
Some requests may be subject to legal exceptions or record-retention requirements. We may need to verify your identity before completing certain privacy requests.
To submit a privacy-related request, please contact us using the information provided below.
Our website and products are not directed to children under the age of 13, and we do not knowingly collect personal information directly from children under 13.
If we become aware that personal information from a child under 13 has been collected in circumstances where parental consent or another legal basis is required, we will take reasonable steps to address the information in accordance with applicable law.
If you believe a child has provided personal information to us, please contact us.
We may update this Privacy Policy from time to time to reflect changes to our website, business practices, services, technology, or applicable legal requirements.
When changes are made, the updated Privacy Policy will be posted on this page and the “Last Updated” date may be revised. We encourage visitors to review this page periodically.
If you have questions about this Privacy Policy, our privacy practices, or a request concerning your personal information, please contact VAISOL:
🌐 Website: vaisol.us
📧 Email: Info@vaisol.us
📍 Address: 227 Raff Ave, Floral Park, NY 11001
📞 Phone: +1 888-366-1043
